Okay, so I don't know if this is the right place to be asking this, but my account has been issued a permanent suspension on Xbox Live for the Gamer tag ShayminSayz.
I have been having this account for two years with no problem. A week ago today, I got issued a suspension. When I asked why I was issued the ban, I was informed that it was because of a modified tenure level.
I fear that I have been hacked. First, because I don't know how to modify an account and second, I haven't updated any security proofs in a couple of months. I would like this case to be investigated. All of my hard earned work and paid marketplace items totaling over at least $500 is now ruined because of this.
A quick reply would be appreciated. Thanks!