HELP- Error code 80153411

Hello all,

Since last week i got a problem on my account:

1. in the xbox when i go to "system /account/payment option/ ", i got the following messag:

"il y a un problème avec le service Xbox. Veuillez réessayer plus ****. Pour obtenir de l'aide, rendez-vous à www.xbox.com/errorhelp. Code d'état 80153411"

2. on the website  https://commerce.microsoft.com/PaymentHub, i got the following

erreur

Notre système est temporairement indisponible pour des raisons techniques. Réessayez ultérieurement. Si le problème persiste, contactez le support client.
  • ID de corrélation : c1cea8c8-af65-4de5-9313-4cdf3b951898
  • ID de session : 6e602799-f960-4f34-b741-73f02eb612c9
3. and on the xbox.com website
Oh oh... ça n’aurait pas dû arriver. Il semblerait que vous ayez trouvé une faille dans le système.
date: 19/11/2013 18:10:10
code: EEEEEEEE80153411
s: KWkVUQPSBfnux2Vlh2dhTw==
id: 3516fba7-99ba-4b4e-9768-27b87ab49055
req: 072f1782-31a4-4450-bd39-91a1da36c107
Can you please help me, i am going to receive the Xbox one soon, and i don't want to restart from scratch.
Thanks again.
Sorry errors are in french as I am in Luxembourg.
 

Question Info


Last updated July 5, 2018 Views 40 Applies to:

According to the link below, you'll need to contact support for more help

support.xbox.com/.../error-code-80153411

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Hi Onyx,

You are right, support told me that advocacy team are going to contact me soon with regards to the issue.

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