help! email for account problems

When i first made my xbox live account i accidently put in the email for my parents windows live ID incorrect. I was unaware of this until I wanted to change the windows live ID on my account. After entering everything in it says to enter the password of the parents email. I dont recal the password so i requested a password change email. Because I entered the email incorrect when i made the account, I wont be recieving an email any time soon. Is it possible to change the parents information on my account? I dont want my account child blocked forever and would like to use some of the features on xbox live.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

I'm confused as to why you would create a parent account for your own child account. In any event, if you don't have access to an account, you should call phone support in your region (support.xbox.com/.../contact-us.aspx), verify ownership of the account, and they can return access to you.

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