HELP DONT KNOW HOW TO EXPLAIN...HELP!!

I have a wired internet connection.

 

today i got online and turned on my xbox but it wouldnt connect to xboxlive.

when i go to test connection

it says:

To use a wired connection,make sure an ethernet cable is connected to bouth your console and your router or modem.

(there is a wire connected and it works)

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Well the first thing is to make sure it is plugged in all the way. Mine comes out all the time.

That message only comes up if the xbox has nothing plugged into it.

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If your certain it's not the cord, check the xbox, make sure there isn't dust or dirt jammed in the connecters where you plug in the Ethernet cord.

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have you tried another ethernet cable?

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