Help! Cant get on Xbox Live!

When i turn on my Xbox i sign into my account then the message appears that an Xbox Live update needs to be installed. I choose apply update and it successfully downloads and prepares the update but when it tries to apply it the rings begin to flash and the download  cancels after 5 minutes. I've tried everything like clearing the cache and checked my network connection but it still won't work. It also won't read any games and if it does it just reads them as DVDs and wont play.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello, you'll need to contact XBOX Support for your region, your console needs to be repaired. There seems to be some sort of issue with your DVD Drive as you're getting the Unreadable Disc error.

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