help bad

about the beginning of this week i accentally created this profile trying to turn auto payment off for xbox live gold, and now since i used my security e-mail to create this account, i put the security code in it sends me and it takes me to this account and i cant turn auto payment off.

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Have you checked all the info, payment acct + other is current, at http://commerce.microsoft.com ?

If so, suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...

but a faster way to speak to an Agent is to go to http://xbox.com - sign in there if you can - then go to support.xbox.com/contact-us

Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

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