Help, Add family member missing from Settings, Family.

Just upgraded to a family Gold account but when I try to add a family member the " Add Family Member" icon does not appear in the Family Settings screen.  Any ideas please.

 

Question Info


Last updated July 5, 2018 Views 10 Applies to:

Hi, on your console go to settings/system/network settings, select your network connection and you will see the option to test xbox live connection, run the test and this will update your account on the console. The option to add members should then become available.

When the going gets tough find something easier to do.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Excellent,  thanks very much. Problem solved. :-)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You're welcome.

When the going gets tough find something easier to do.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.