Help! Account Hacked!

Some **** has hacked my account, bought 6000 MS point (then gifted them away! How can I find out who to?) and then bought a freaking family gold 12 Month pack (about 2 weeks after I bought a 12 month gold for me! via code from local store) And I've found myself nearly £120 out of pocket. I'm going to call MS tomorrow morning first thing, will they be able to sort it or will I need to go to the bank to get my money back? As I never wanted or actually bought any of these things and can't really afford to be that much out of pocket and really need this sorted quick! What else (if anything) do I need to do/can I do?

I'll be removing my card info as soon as I've dealt with this too I think as I can clearly no longer trust them!

 

Thanks all

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Call 1800-4My-Xbox to have an Unauthorized Access Investigation on the account.

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Please note that the number provided above is for the United States. Attempting to call it from outside that country could see you hit with international dialling charges. You can find your local Support number by following this link support.xbox.com/.../call-us.aspx

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I'll be doing that first thing in the morning thankyou

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