We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I actually took a chat about this yesterday. The person fortunately had 2 controllers,. and the headset fit in one, but not the other. I would take the controller to a gamestop or something, have them test headset / controller to see which one doesn't fit
right. Then you can go to myservice.xbox.com and request a warranty replacement.
MCP. MCDST. LVL 80
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