Headset stuck on mute

My headset is stuck on mute,  the little yellow light won't turn off when I press it. Worked fine until I pressed mute for the first time. Anyone have a solution to this ? Thanks

 

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Last updated July 4, 2018 Views 245 Applies to:

Yep, I have the same exact problem.

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same problem here just called microsoft up and they said send us the headset via recorded delivery to Czech republic  witch is £40 haha the headset is only £20 bad service from microsoft not happy i should have got a ps4

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They said the same thing to me too.

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My brother ha the same issue, he called the retailer (GAME in our case for the UK) and they swapped it out for a new boxed one. Might be quicker than waiting for the post....if the retailer will swap it of course!

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Did the new headset work? It wasn't the pad that was faulty then.

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MY Head set is stuck ln mute any suggestions?

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