headset query?

hi all lately when using my turtle beach x11 headset i cant hear anyone speaking but can hear the game i've not used them for a while , am i missing something ?


Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

Have you tried changing the settings? If that doesn't help, then maybe you have a defective headset.

This is going to sound completely dumb (but this is 100% from personal experience). Make sure that the chat volume dial isn't turned all the way down. If it is they can hear you, but since it's all the way down, you won't be able to hear them.