headset problem

Recently i bought an xbox 360 bundle and it came with a headset.

I noticed it was in two pieces i originally thought i had to put it together but then i noticed it was broken where it would loop around your head.

So i looked up how to get it working and no luck at all. I plug in the headset and i dont see no "headphone icon" and i dont hear any sound what so ever.

SO is it broke or just user error some how?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello vansokc 1990 , your headset without a doubt should not be in two pieces. Your best bet is to contact official Xbox Support at 1-800-4-My-Xbox and see if they can ship you a replacement. If your console is out of warranty, you'll likely be on the line for buying a new one, but if you just bought it like you said, it should be covered, as long as you tell them it came that way out of the box. Good luck and best wishes!!

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