Headset only working when the controller is connected to the console via usb cable.

Hi guys, i'm having this problem: I can't seem to hear anyone while using the headset with AA batteries or the Play and Charge battery kit, it only seems to work properly when i'm recharging the battery from the kit or with no batteries at all and connected through the usb cable to the console.

Is anyone else having this problem? I dont have any other controllers to test, so i'm trying to figure it out. 

If there is a problem, its problaby on the controller right?

Thanks for your time, any help will be appreciated.


Question Info

Last updated July 4, 2018 Views 8 Applies to:

I am having the same issue, sort of.  Mute lights up, max volume audible I can hear.  But the mic and headset don't work in party or In game chats.  I have cleaned with no change.  The plug style for both charging and the headset seem to have there issues too (they are both Shyt).  To charge I have to wrap my play and charge cable once around now to get the pins to make contact. This is my "Day One 2013" controller, kinda makes me mad.  

I have a second controller, the headset does the same thing on this one too.

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