Headset not working

Hi have the xbox one and headset since launch.  This is the first time I tried to use it for ingame chat.  I hear nothing from the head set and cannot talk through it.  If I hit volume up button a few times I can hear a beap in the headset (signaling max volume?) I can hit the mute button and I see the light turn on/off.  I have updated the controller with the headset. I hear ingame chat through my tv speakers and have kinect microphone for chat turned off.  I have noticed that I always have a microphone icon next to my gamer tag (even though i have kinect chat off and no headset plugged in)  Any ideas to get it to work

 

Question Info


Last updated July 4, 2018 Views 1 Applies to: