Headset not working with Day One Controller - 2nd controller I bought works fine

My head set is not working with my Day One controller packaged with my unit.  It does not beep when volume is turned up or down and can't hear chat.  A second controller I bought works totally fine, so that should rule out a broken headset or issues with config of audio or network.  Anyone else having this problem?

 

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Last updated July 4, 2018 Views 0 Applies to:

Had this same problem called MS they had me send my Day 1 controller in

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My headset only works when I plug my charging USB cord for the Play and Charge or other usb cable. The controller works normally.

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