Headset issues

I bought an Xbox one 1TB console a little over a month ago now, and it came with a headset that looks like the 360 mic but with different padding. Ever since I bought the console, the microphone has been having issues, sometimes in party chat i would speak and the coloured dot would not light up and other times the Xbox just did not recognize the mic and the only way to fix it was shutting down my Xbox and turning it back on. For the past week and a half, the Xbox has been unable to recognize the microphone, I've tried shutting down the console and turning it back on, I looked for visible effects (Nothing was visible), etc. and still it does not work. Please help!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to: