Headset Does Not Work Using "ON" Voice Command

Whenever I would turn my Xbox on using voice command and then turn the controller on to start or join a party my headset will not work. I found a fix for it though,. When I would turn my xbox on with my controller and then start or join a party , headset works. Is anyone else having this issue?
 

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Last updated July 4, 2018 Views 0 Applies to:

This is a known issue with the headsets.  Best bet is to request a free replacement from Microsoft by registering your console.

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