Headset Adapter Buttons Not Working

I'm having extreme difficulty switching from game volume to chat volume. I use Dolby Digital for the game sound, so I usually turn down the stereo audio and just use the chat ( although I was happy to see stereo audio worked for ny turtle beach headset ). Anyone else having these problems? Is there a sweet spot to get the button to work better?

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Did you get the software update for your controller installed?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yeah, that's why I have Dolby Digital... But the button to switch between game and chat volume don't work very well

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Update not showing on my console. Can anyone help?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You have to have the March update in order to get the proper function from the headset adapters.

Once you receive this new console update you will go to Settings > System > Controller Update.

Will Sheridan if you have the March console update your chat adapter should work properly.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I am in the same boat.  The mode buttons only change my volume up or down, same as the volume buttons on the other side.  I am not capable of adjusting the chat volume what so ever.  I am using the Polk 4Shot.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.