Hdr washed out colors and dimmer during hdr content

I have a Sony Bravia xbr55x850c 4k tv and ive set up everything correctly. The Xbox one s

 green check marks saying the tv allows 4K hdr video and gaming everything is checked.

So when I go into hdr content such as gears 4 the tv flickers indicating it's in hdr mode then the colors

actually look worse. They look washed out and dimmer the complete opposite of what hdr should be. Help? 

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I just came on here to post the same mate. I'm on an LG OLED. Gonna start my own post but will also copy here. Hi all, Just wondering if anyone has the same issue is me. I currently can't use HDR on my Xbox one s as whenever it switched on the picture is dark, dull and appears washed out. It actually makes SDR look amazing haha. This occurs on forza, UHD blurays and Netflix. I've tried changing settings and nothing seems to help. The Netflix app on the tv itself looks amazing when HDR kicks in. Just wondering what I'm missing with the xbox My tv is the LG 55EG920. http://www.hdtvtest.co.uk/news/55eg920v-201511164212.htm Here are some images from my console. Xbox output options: https://s9.postimg.org/rf9ede1a7/IMG_1712.jpg HDR10 set correctly https://s9.postimg.org/hgofqwrun/IMG_1711.jpg Forza with hdr on: https://s18.postimg.org/gwsc1tlc9/IMG_1707.jpg Forza with hdr off: https://s18.postimg.org/cc65mw1mx/IMG_1708.jpg And again HDR on: https://s9.postimg.org/4rlnfoiz3/IMG_1713.jpg HDR off: https://s9.postimg.org/l3vp5exan/IMG_1714.jpg

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From doing a lot of research it seems the people experiencing these problems are the tvs that have been updated to hdr via firmware such as 2015 modes etc.. it's frustrating I'm currently in contact with the Sony tv department reps as well , no solution as of yet

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Hey all!

Sorry to hear about the flickering and coloring issue. To check, do you have any display settings set to auto on your Television? a lot of times that will interfere with 4K/HDR content and cause issues like the ones you have described. Keep us in the loop with what you find :)

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Well the picture mode shows hdr video mode is on the tv, ive tried tweaking all kinds of settings on the tv and still no luck.

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I have this problem on my Samsung 65" KS9000.  I will get a message from the TV that HDR content is playing and then the video goes dull/washed out.   The TV video settings themselves haven't changed.  If I view the TV menu or open an app on the TV, color is normal.  When I minimize GOW4 or Netflix, the Xbox dashboard is dull and washed out.  If I open a non HDR Xbox app like Youtube, colors will go back to normal.  Go back into Gears of War 4, Netflix or the Bluray player, video goes bad.  Even adjusting in game brightness/HDR and the TV settings will not help because the color is so bad.

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it seems to be an issue on many different tv models so it's definitely an Xbox one S firmware problem not receiving the HDR signal correctly 

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Adding my TV model as well:


Samsung KS8000. 


I've been bugging the [Mod Removed - Profanity] out of Xbox and Samsung on whom is responsible, each is pointing the finger at each other. I believe Samsung however, as the issue seems to be across the board with multiple brands of TV's and models. 


Hope this is fixed!!!!!! 

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exact same issue on samsung 55ju6800

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I have the same issue, I have a Vizio P75C1 and the picture is dull and lifeless when hdr is on and hdr content is being played. Is this a hardware issue or just a firmware update is needed from the xbox one?

Does anyone have an xbox one s and a samsung UHD player? with hdr turn on with both? is the xbox one s the only one with hdr10 dullness issues?

Ive tried every setting there is and nothing improves the dull color when hdr10 is active. With hdr10 off the picture looks incredible.

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Hi all,

Samsung KS7500, latest update.

I'm seeing a very dull/dark colours on my TV too! 

Any idea what's going on? Will test with Netflix tonight.


HDR on Netflix Tv app is perfect.

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Last updated July 5, 2020 Views 6,660 Applies to: