HDMI and Av Help!!

Ok my Xbox is stuck in HDMI and I don't know how to get it back I have one of the old Elite Xbox's. I have tried unplugging the HDMI cables from both the Tv and Xbox then resetting the Xbox to the default factory setting but I can hear the audio still and I need to get it back into Av. and also I know i'm on the right channel for my tv and I dont know what else to do.

                                            please help me thank you

 

Question Info


Last updated July 4, 2018 Views 43 Applies to:

You have audio but no video? When you say reset to factory defaults do you mean this, turn the console on using the guide button on a controller, as the console boots up press and hold Y and the right trigger on the controller.

Please ensure you have your hdmi cable connected to both the console and tv when you are trying anything.

Gaming, something all gamers do, no matter which system they use.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You need to put more detail into this because from my understanding, there is no issue here. Is there no audio or are you getting random sounds or is your tv at black screen?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

yes, i'm resetting it by holding using the guide button and holding y and the right trigger but the problem is my xbox wont show any picture in  the Av setting after i used my HDMI cables.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi, the first thing I would try is a different HDMI cable, also try using another HDMI port on your tv if you have one.

Gaming, something all gamers do, no matter which system they use.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi there,

what is the model of the TV you're using?

Is it possible to do the same setup but with a different tv, different cable, different ports.

So you can determine what part of the setup is causing this problem.

For instance if you try this on a different TV, you can determine the the TV is or isn't the problem.

If you use a different cable or different ports you can determine if it's the cable or the ports

etc.

Also have you tried the things here: support.xbox.com/.../audio-video

Let us know what you've tried and what the results are

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you are using the component cables there is a switch on the lead make sure you have switched back from HDMI to AV on the console end of the lead good luck !

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It depends on what kind of tv you are using i still have the originial acrade xbox and the HDMI Cable maybe your tv cant run on HD try switching it back and waiting

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

King Rizla

There is no switch on my component cables I've had the same ones since i got my xbox 2 years ago. And there was never one there about how much is a cable that has one.

                 (Also thanks everyone that has tried to help so far.)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Greetings, Foo! Have you tried the steps in the support article titled "Xbox 360 audio or video problems" that WPAK linked? If not, please give it a go and let us know how it works out. Thanks in advance! Standing by.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.