I have been using HBO GO for a few days, but now it just takes me to the activate screen. I type the code in on my computer and I get a success message on the computer. All the xbox does is take me back to the same screen asking me to activate it.


Discussion Info

Last updated July 4, 2018 Views 38 Applies to:

Try deleting the app and re-downloading it.

I already tried that. I don't know what is going on.

Try to clear the system cache

delete the app

clear system cache

try getting the code again

if it still does not work, you may need to contact hbo go support or xbox support

sounds like it unsynched from the acct

i have had my netflix do it before when they had some server issues

Anyone having issues since downloading the Xbox Beta upgrade? I've deleted and redownloaded HBO Go, cleared the cache, keep getting the error message. So irritating.