Having Trouble Connecting?

It says this on my console (and my pins don't work), but when I check the mulitplayer/network connection it says it's all good. I am having no trouble with my internet (my 360 works), and I can even get in parties if someone else invites me.

I have already power cycled both my console and modem...it didn't help.


Question Info

Last updated July 4, 2018 Views 20 Applies to:

Hey L0cutus,

sorry to hear you are having problems, this sort of issue is normally fixed by power cycling your box.

But a couple of extra things for you to try - sign out of your profile then sign back in again - see if that triggers a pin update. Failing that try the old fashioned reboot. Turn your xbox off and unplug the power cable for a couple of minutes. Then re-plug and try again.

If you have no joy after that it might be worth having a quick chat with main support to see what else they suggest. Click here to contact them.

Hope that helps and you get it sorted!

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