Having to link credit card to paypal

Ok so I try to add my Paypal account to my Xbox Live membership but everytime I try to do it, the page says "To complete your purchase, please add a new credit card or debit card." "Link a new debit or credit card to make an instant payment"

1. I don't have a credit/debit card.

2. I have positive amount in my Paypal account.

This happens everytime I log in or try to link my paypal from this website.

Please help!!

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

Are you trying to add Paypal during a transaction, or just on its own?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

On it's own. Basically I wanted to buy something from the Xbox console, trying to use paypal. But to use it I would have to come here and add an paypal account. So I came here and tried to add one through "Manage Payment Options".

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hmm, I have never heard of anyone seeing the error you are describing above. Are you seeing this error when you try to add your Paypal account, or when you try to purchase stuff with it afterward?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I see this error when I try to add my paypal. I'm trying to get that '1 month for $1' deal, and I believe it's not offered on this site. So I don't try and purchase something and then add the paypal.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Those deals usually require a credit card on file for them to go through, it should say that in the small print some where.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have the same problem, but it doesn't have anything to do with the 1 month for 1€ / 1$ deal. When I try to add my PayPal account with positive balance through "add payment options" via the xbox website it also says I need to attach a credit card to my account. Billing region and name are the same on my xbox live account and my PayPal account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Aerdt! This thread's a little stale. For us to best assist you with your issue, please create a new thread detailing your issue and any steps you've taken to resolve the issue on your own.

Also, before posting, check out our Payment Method guide (forums.xbox.com/.../153161.aspx) and include any details asked for in that guide. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.