Having issues with recovering Gamertag =(

Hello There! So, yesterday I was trying to log on to Xbox live and then I have noticed a problem, my profile was currupted. So, I said "No Problem. I will just delete my profile only and recover it". Well, like 20 tries later I couldn't recover it lol So, I tried again this morning around 6am and the same message pops up that says "Xbox Signup is currantly Unavailable". So, if this issue could be solved, I would really appreciate it. Thank you =)

 

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Last updated July 5, 2018 Views 0 Applies to:

I would suggest you try contacting phone support. I would hate to break it to you, but you may have to just create a new account. Once an account is corrupted, it would make it impossible to recover if there was no valid copy on any storage device. Phone support may tell you the same thing, but if there is the chance of recovery, I would suggest it.

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Why were you unable to recover your profile? Was it giving you an error message or code? Have you tried to recover to a different console or storage device?

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