Having issues disconnecting from xbox live

As I'm playing mortal kombat x for the xbox one I'm connected to a party and able to stream through twitch. However, when I try to connect to other players or play ranked games it gives me an error message saying "You have lost connection to Xbox live, please check your Ethernet cable." But my Ethernet cable is fine, and my NAT is open, as well as I'm able to connect to other things that require internet. What could be the problem?


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Last updated July 4, 2018 Views 8 Applies to:


Xbox one support is here.

thanks, am I able to remove this post?

No, just re-post in those forums, the mods will remove this when they see it.