having issue with my power brick

The reason im contacting xbox is cause my power brick will only work for while then the red light will kick on the power brick while it running the fan is really aloud.  One my xboxlive friend told the was a recall on the xbox 360 slim power brick.  I bought it in 2011 I belive I know it was around time it they came out.  I have try moving it to different plug and ever other step xbox said do but it not working.  Its still doing same thing.  So if xbox would contact me my gamertag is XGN He11raiser my number and address sould be on file with you guys.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi there,

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I personally haven't heard a thing about a recall on powersupplies, but this one seems to be failing

the best thing to do is to request a replacement power supply via http://myservice.xbox.com it will also show you if it is still within warranty or not etc.

That link is the official site to request repairs and or replacements, the people at the forums can not contact you about it. it is something you will need to do via that link or you will need to contact Xbox Support via http://support.xbox.com/contact-us

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