having a problem signing in on new xbox..

so i got my new xbox and immediately transfered my old hard drive to it. great. then i went to sign in as ASSASSINAT10N, not the gamertag on my live id right now, and it have absolutely no idea what the email or password is. i havent had the problem because i havent needed to sign in in years. i would think it would be with my primary email but the one i am currently on uses that email. can one email have two xbox live memberships? seriously pissed right now and ready to play my new xbox. how do i find out what the email password is??


Question Info

Last updated July 5, 2018 Views 0 Applies to:

You'll need to call support.  They'll ask some account specific questions and if you can answer them, they'll give you the email address.  After that, if you can't remember the password you can reset it at xbox.com/forgot.

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