Haven't received my replacement controller

I'm probably posting this in the wrong section but I can't find anything anywhere else.

2 months ago my Xbox 360 controller (MW3 edition) got broken, I still had it under warrenty and so went to the Xbox online service centre and ordered a new one.

I sent the controller off on the 21st of July and still have not received the replacement. I understand that it can take a while (it took 2 and a half months to receive my new Xbox) but I don't see how it can take so long for a new controller.

I had a look on the Service Centre and it's status is 'in progress'. And I checked the Contact information and Ship To Information and it's all correct.

Any help to just let me know whats going on would be greatly appreciated.

Thanks

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

This is not something we can help with here.You would need to phone support for your region & ask them.

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Right, ok thanks

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