Haven't been able to renew Gold account. Now I can't connect to free?

Why won't my xbox connect to xbox live free? I used a credit card to get Gold, don't have the money for it again. But now I can't even get on xBox Live Free. Help?

 

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Last updated July 4, 2018 Views 1 Applies to:

Have the Same Problem... but i have a Free Membership until the 01.11.11... yesterday everything was fine... but today i cant connect to Xbox Live... the error is an Connection Failure... can´t help...

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Did you have auto-renewal turned off? If not, then it sounds like they are trying to charge your card since you're still showing as gold. You can check your account at https://billing.microsoft.com to see if that is the issue. If it is, they will continue to try charging you, which will cause you to have a balance you will owe, and after a few times they will suspend your account until you pay off the balance.

@LuckyR5 - you may want to start a new thread for yourself. Your issue is a connection issue and is not the same as the OP.

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If it isnt conneceting to xbox live then thats Your internet connection issue you may need to call your internet provider

to see whats wrong

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My fault sorry

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EDIT

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