Have to reset microsoft account, however I still months of paid subscription left.

I am not able to login to my XBL because my microsoft account is glitched. I have reset my password multiple times, but when I attempt to login it says that my password is incorrect. The only solution microsoft has offered me is to delete my account and start a new one, but I will lose everything including the XBL subscription that I have already paid for. Is there anyway I can get my subscription transfered once I man a new account. (also I am using my brothers microsoft account to access this forum since I am unable to log in to my own.)

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Here,

Look under "can I switch my gamertag to a new microsoft account" .... Also may want to try moving and moving back.

support.xbox.com/.../manage-microsoft-account

MCP. MCDST. LVL 80

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Well, how about Door Number Two? Have you completed http://account.live.com/acsr yet?

If they turn you down for a reset, they will provide you a reference number. Take that reference number to Xbox Support phone agents and they can help you with a new procedure (which we could call 'Door Number Three' but is really the 'UE form'). The easiest and quickest way is to go to http://support.xbox.com/en-US/contact-us?xr=footnav#0:6:1 then click on Request A Call... and if you don't live in the US replace the red US with your country code.

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