Hard Drive Problems

So I've owned an Xbox One Hard Drive for nearly 6 months, and recently my Xbox (Console) has stopped detecting it. My home Xbox isn't at my home right now, so I can't even play most of my games. I tried everything from buying a new wire to hard restarting and unplugging. If anyone knows how to resolve this, please enlighten me.


Question Info

Last updated July 4, 2018 Views 6 Applies to:

Hey there,

Thanks for posting, and apologies to hear about the external hard drive issue. What's the specific brand and model number of the external hard drive you're using? If you haven't already, please follow each of the steps on our Xbox One External Storage Troubleshooter.

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