Hard drive not formatting

My Xbox detects the drive just fine its just that when i go to format it as soon as i get to the screen where im supposed to rename it , it closes the renaming prompt and shows me a loading circle and wont budge from there. the Xbox is still responsive i can go to the dashboard and quit out and everything. iv tried hard resetting formatting using my computer and using different ports so at this point i think its the xbox soft ware and its probably do to the new preview update. does anyone else have this same problem or have a fix to it thanks. also i should mention that in using a 2 tb WD my passport ultra. Thank you.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:
Answer

Hi there,

since you mentioned you are participating in the current preview, it is best to post this issue in the preview forums here: forums.xbox.com/.../default.aspx

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