Hard Drive Issue?

What Country/State/Province do you live in?  USA/Louisiana
Modem brand & model number:  **** Cable Modem
Router brand & model number:  Belkin FPK
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Internal / Wired
Things you have tried: 

Last week, my son's Halo 4 Xbox had an error 800704CD. He was told by Microsoft support that this is a hard drive error and that he had to send it in for repair. Since it was out of warranty (by 22 days), we paid the fee to send it in for repair. Today, my Xbox 4GB started with the issue of not being able to connect to Live. I tried to turn it off and turn it back on, and it gave me error 81051409. 

I took out the 320GB hard drive and tried to run it with just the flash memory and it did not work. 

I came to the forums and followed the steps there as follows:

Cleared System Cache. - Failed

Deleted Profile / Clear System Cache - Failed. 

Deleted Profile (Profile only) / Cleared System Cache x3 / Reset and retest wired adapter - passed. 

I went to download my profile back onto the Xbox and after putting in my sign in info, before I could put in my password, I got error 800704CD - the same error code my son had on his Xbox. When I tested the connection, the test passed, and these are the results. 


Is UPnP Enabled? Yes/no/Unknown. Yes


Do you have a NAT error? If so, what is your NAT type? No
Any Error Codes you encounter:  80151409 and 800407CD
Who is your ISP(Internet Service Provider)? NewWave Communications
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000-0008
X: 0000-F001
Y: 20A8-48ED
Z: 0000-0000
ID: FFFF-FFFF
L: 8015-100C
Q: 8015-100C
T: Wired
A: 192.168.2.2/255.255.255.0
G: 192.168.2.1
D: 192.168.2.1/0.0.0.0

I'd hate to think we had two Xboxes have their hard drives decide to crap out on us within a week of each other 

 

Question Info


Last updated July 4, 2018 Views 8 Applies to: