My 360's harddrive recently crashed on me, or so I determined from the E68 error screen and some trial-and-error with my brother's harddrive. I bought a new one (this is on the older style 360) and tried to recover my gamertag, but whenever I try to log in my Xbox Live it says the password or email is incorrect. When I log on to the Xbox website using the exact same email and password, though, it works perfectly. My gamerscore and whatnot is all here, nothing seems to have changed, and I received no emails regarding this.
Is there something I'm entering wrong here, or something I need to do to the harddrive before I can recover my gamertag to it?