Hard Drive Crashed


I recently submitted a service request about the hard drive in my Xbox 360 Slim which unformatted itself.  The Xbox360 itself is under warrenty and is scheduled for service.  My question is, the packing instruction say to remove the hard drive, but that may be to problem, should I send it anyway or keep the hard drive?



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Last updated July 4, 2018 Views 0 Applies to:

I would recommend emailing or calling Microsoft back to inform them that the HDD may be the issue.  If you send it to them without informing them that you included it when you shipped it, you run the risk of it getting lost somewhere along the way.

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