Hard Disk Drive Won't Recognize

I just bought my Xbox 360 S two weeks ago and it won't recognize the internal hard disk drive inside.  I've tried removing and reattaching the drive and it still won't recognize it. 

I'm hoping that I can take it back to the store and have them fix it since I have a two year warranty on it however I would like to know if everything on the hard drive will get erased because I had a lot of game DC's, movies, and music stored in it.  I don't want it getting erased because I never had the chance to back them up since I've only had it for two weeks.

 

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Last updated July 4, 2018 Views 224 Applies to:

Are you using the official MS brand 250Gb hard drive? If not then that would be your issue.

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Yes it came in with the system when I bought it.

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Take out the hard drive and blow on the terminals.Then put it back in. I had this problem once. it was just dust on the terminals

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I just tried blowing on the hard drive and putting it back in and it still didn't work.

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Do you have a friend that has the slim HDD, If so see if you can borrow it for a moment and plug it into your xbox. This basically narrows down to weather its your Hard drive or the Hard drive plugins on the inside of the console

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OK so I've asked all my friends who had an Xbox 360 and apparently I'm the only one that has the new slim version.

I'm getting really frustrated here because I've only had this for two weeks and it goes down on me for no reason (I never dropped my Xbox 360, always put it in room temperature, etc).

On top of that, I've got a bunch of updates, themes, downloadable content, movies, and game saves saved it in that hard drive and I don't know whether I'm going to be able to get all those back.

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Ill get back to you when my mind is working... My brain just kinda broke as i was typing this forum =) LOL

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Never mind.  I had to buy another drive for my system and it actually worked.  I had to waste another $130 just to get another damn hard drive.

Is there any way I can prevent this from happening again?  I have no clue what I did wrong since I've been taking real good care of my system.  I've always kept it well ventilated.  I laid the system down just so it wouldn't fall.  I've never even took out the hard drive that was inside the system ever since I bought it.

Any ideas as to what caused the hard drive to fail like that?

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[quote user="FlavorousGrub13"]Never mind.  I had to buy another drive for my system and it actually worked.  I had to waste another $130 just to get another damn hard drive.[/quote]You didn't have to do any of this. All HDDs that come with consoles as part of the SKU are covered by the console warranty. All you had to do was open a service request with XBOX support.[quote]Is there any way I can prevent this from happening again?[/quote]No. HDDs are mechanical devices. They all have a risk of failure.[quote]Any ideas as to what caused the hard drive to fail like that?[/quote]It's normal bell curve infant mortality.

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