I have 2 profiles on my console and for one of them I cant play spartan ops episodes 6-10 i get error message players failed to load content. a player may be missing downloadable content. it works fine on the other profile.
Try to Delete and then redownload the add on for episode 6- 10.
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that recovers it for the profile that's missing it but then it disappears for the other profile
Were these videos purchased via Xbox video?