halo 4 disk read error

when im playing i get a read error now the game is installed to my hard drive so its obviously not the disk i have tryed to clear my cache and it still wont work any help on this problem my xbox it the old elite if that make any diffrence

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Even if the disc has been installed to the hdd, the drive still reads the security checks from the disc. Ensure the disc is clean and scratch free. Try reinstalling it to the hdd and see if that helps. Otherwise it sounds like a disc drive error. Does this happen with other games? If so, go to www.xbox.com/support to begin a repair order.

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Hello,


You can try this or the steps that are listed below if does not work you may need a repair http://support.xbox.com/en-US/xbox-360/disc-drive/disc-drive-solution

[quote]



Disc Replacement!
System Repair!


If you are having trouble with a cd,dvd or a game not reading or damage to a disc try these steps in order:


The link to trouble shoot for the Disc Drive Solution can be found HERE.

Check The Disc.

  • Make sure there are no scratches in the disc like this.



Clean The Disc:

  1. Get a soft cloth.
  2. Hold the disc by the edges with the shiny part facing you
  3. Wipe from the center to outer age as shown in image below


More information can be found HERE.Also try a other disc to see if it works in the system.



If a disc has been damaged you can visit Xbox 360 game replacement HERE.

If no disc will read you may need a system repair for info to get that fixed can be found HERE.

[/quote]

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