Had an AOL email till i used xbox, logged in on another machine and bam!!! i can't sign in!!! help!!

When i signed up for xbox live i used my email. with AOL and xbox wants me to have a WLID so obis i had to chage it to one but i have no idea what windows has chaged it to and when i am at fmy friends i can't sign in on xbox live with my profile because it requires my WLID and i only have my Aol one??

please help some one i don't know what to do!!


Question Info

Last updated July 5, 2018 Views 8 Applies to:

Hey Twiggier, sorry to hear about the account issues! I'm afraid I'm slightly confused here--did you in fact change your WLID? A WLID doesn't necessarily need to be an @hotmail account; your WLID is the email you entered when creating the account, or when changing the WLID associated with it. If you're not sure what that email address is, you can call phone support. As long as you're able to prove your identity, they should be able to release the WLID to you. :-)

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