Had a chat ban and now its over and mic still won't work.

I recently had a 24 hour chat ban. the ban has ended and still my friends cant hear me in a party. i would like to get in touch with someone from the enforcement team please. this needs to be fixed asap

 

Question Info


Last updated July 4, 2018 Views 30 Applies to:
Answer

Hey there beHn11!

Sorry to hear that your microphone will not work after you were banned! We are currently looking into that issue in this thread. When you get a chance, click on the link for further details. Keep an eye on that thread, as we will be posting any updates we receive there. In the meantime, please give the following steps a try:

  • Press and hold the power button on your Xbox One console for 10 seconds.
  • Once your console has powered off, unplug the power cord.
  • Wait 5 minutes and then plug in your console.
  • Power on your console and join a chat to see if the issue is continuing to occur.

Give the suggested steps a try and be sure to check on the link provided above. Thanks in advance!

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