Hacking of Xbox live account

My Daughters Xbox live account was hacked and all her contacts was deleted and her profile message was changed to suggest that she was two timing her Boyfriend who do I need to contact to look into this matter or what else can I do. She is mortified over this. PLEASE HELP!!

 

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Last updated July 5, 2018 Views 1 Applies to:

Call 1-800-4-MY-XBOX and the folks at that phone line can help you. Also have your daughter read over the guide linked in my signature below about account safety.

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Also if she has access to the account right now they phone support can not help her. If her boyfriend already knew her account password then that's on your daughter. Support will not help her.

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If your daughter can still access her account, tell her to change her password as soon as possbile, along with the security questions if they have also been compromised.

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