Hacker booting me and friends offline

I've had problems with some who keeps booting me offline sometimes, it also happens to some of my friends too. Their names are [mod removed]. I've called Xbox support and they said report it here. I just want someone to monitor these profiles so that this doesn't happen to anyone else. Anyone have some advice for this problem? I've tried everything to change my IP address to prevent this, but my Internet company or me can't. Contact me at [mod removed] or by posting here

 

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Last updated July 4, 2018 Views 49 Applies to:

ok have you blocked communications with this person and report him (same with friends) because this is probably a DDoS attack witch is illegal and he should be banded from xbox live contact your service provider about the attack and they will give you a new      ip address this attack is not new to xbox.  P.S you should not put your email on a form like this or any form. :)  

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Use your dashboard reporting tools to report and block the people.

As posted above, it may be a DDOS attack, which knocks out your internet completely for a brief time. If so, contact your service provider and they can track the person's IP and report it to the proper authorities, as this is very illegal.

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Other than that, it isn't wise to post your email on the forums, and naming the other gamertags openly here is not allowed.

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I.e., this isnt either a Microsoft or Live problem so neither can help.  I dont no why support people tell customers to post here for stuff that nothing can be done about here.

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um, that is a Microsoft/live problem because how are they able to do that on xbox? and it is illegal

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RED SHIFT1 is correct - this isn't the place to report this issue, and this is not an issue of LIVE - it's done outside of the LIVE service; they do not use their console for that. You are correct though - it *IS* illegal, so we recommend reporting this to your ISP and your local authorities. :)

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The only way to report this to the Enforcement Team is to report the bad conduct from your console. None of us here can contact the Enforcement Team, they only take reports filed from the console as they don't accept hearsay. For instructions, go to http://xbox.com/support to search on 'Report Offensive Behavior' or

 
1. Press the Guide button and select Friends.
2. Scroll right to Players, then select the user.
3. From a game lobby: Select the user.
4. Select View Profile.
5. Select File Complaint.
6. Review the information here and when you’re ready, select File Complaint again.
7. Select one of the following reasons for filing the complaint: Text Message, Voice Message, Voice Chat In-Game Voice, or others that may apply to the issue.
 

However, if this is a Denial of Service attack, Microsoft's options are very limited as the hacker is using non-Microsoft tools over the open internet. Even if they dropped the BanHammer on the hacker, the cyberharassment would continue. Therefore, I do also suggest you contact your ISP, get the IP logs showing where the attack comes from, and report it to law enforcement, as this is a federal, state and provincial felony.

 
Here's how to evade the Denial of Service (DoS) attack by forcing a change of your external IP addresse (that is, if that's practical to do):

 

0) Go to www.ipchicken.com from a PC and collect the current external IP address

 

1) turn off the Xbox then

 

2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).

 

3) unplug power from the modem.


4) Wait at least 5 minutes then replug the modem/gateway power.


5) Wait 'til the light on the front of the modem/gateway which says BROADBAND, ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.


6) Wait until the WiFi light on the router is on; you may or may not use WiFi, but it's still a good indicator your router is finished booting up.

 
7) Go to www.ipchicken.com from a PC, collect the external IP address; has it changed? If so:


7A) Plug in and turn on the Xbox.

 
7B) If not, call your ISP and ask them to change your IP address if practical.

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