We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Jabamangos hey there. Please follow through with the above advice and contact Phone Support. They are the best people to talk to regarding billing related matters and unauthorized access (if applicable).
The below link should help you maintain a secure account.