Hacked Xbox Live Account

Okay, so two days ago my xbox account got hacked , i dont know who did it and he wasted 80 DOLLARS and im so pissed i looked on download history and i saw he bought two games on demand and 1600 microsoft points . what can i do?

P.D i didnt give away my email or anything 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

The security of Xbox Live is at present is rock solid, I hate to say it but the weakest link in the chain is the user.  This link explains how to keep your account secure and how to prevent it being compromised in the future

http://support.xbox.com/en-gb/pages/xbox-live/how-to/account-security.aspx 

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WHATEVER! Phished, hacked, who cares! This is a problem and MS needs to help people. I cannot access my account.  I have changed my password to find it still locked when I try to login again.  I have called support too many times to count.  They give the same robot answer and are no help.  I am stuck waiting for this mythical "investigating team" to save the day.  I'm sure I am not alone. Meanwhile my gold account time is going by the wayside and I'm stil out $125.  My patience is about gone. I have supported Xbox since day one.  That support is about to go elsewhere, I'm afraid.

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You were not hacked, you were phished. Phone Xbox Support as soon as possible.

Or if you still have access to your account, change your password now.

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It maybe longer than 30days, FYI.  Mine has been locked since January and nothing yet.

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call support and open an unauthorized access case

the account will be locked upto 30days while they investigate

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