Hacked, Help!

Can some one from the xbox live technical support team please get a hold of me. This is because of a hacked game of WAW i was playing on xbox live multiplayer in free for all that i noticed something wasn't right with the game play.  once the game ended i was sent to the game lobby were i tried to get back in to free for all but none of the options would highlight. You would click on the link an nothing would happen. I also realized that my WAW experience points had went into the negative.  I called your support # sometime back around april 6th with this complaint an was told it was activision's problem. I called them an they explained to me that it was your servers that are responsible for this an not them. long story short you guys told me the only way to correct this is to change my gamer tag to which i find out that xbox live wants to charge me 800 microsoft points. This is un acceptable considering none of this was my fault. I would greatly appreciate a reply to let me know how to get this situation corrected. Thanks.

 

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Last updated July 4, 2018 Views 2 Applies to:

Does this happen everytime you boot up the game? I know the game is infested with cheaters but i've never have had this problems before.

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Sorry to tell you that this is a permanent thing.  You didn't get hacked but it is an exploit within the WaW parameters that certain unscrupulous people take advantage of.  Treyarch is very much aware of this but as yet has done nothing to fix it.  The only way you will be able to get back online in that game is to create a new gamertag and get gold for it.

If you choose to do this, remember next time you get into a lobby that doesn't look right immediately back out and restart your console to avoid having your game hacked.

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