We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Greetings, Guna! You are referring to an unauthorized access of your account, correct? Skeleton, ngoc, and Raett have all given you very good information for how to protect your account. To add, I would recommend taking a look at this page:
http://xbox.com/security. It offers a lot of solid information and guides to help you protect your account. Hope this helps!
As always, if you feel that your account may have been compromised please get in touch with phone support for your region. They will be able to assist you further on matters such as this. Thank you! Let us know if you have any questions. :)
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