Group xbox live and chat

I and some of my friends can not have a group xbox live because he says that it is impossible to enter the group and even though we did test the connection and the problem remains the same problem is also there for the private chat.

can you help me to solve this probem ? thanks

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

i need people that play saint row the third my gamertag is faultierspy524

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey again Andrea,

It sounds like there are some connection troubles.

Please make sure that both your and your friend's NAT types are set to Open.

For more information about this, please visit This Handy Sticky Thread.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

And it do that for the private chat too

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It do impossible to connecting to xbox live party when i or a friend try to enter in a group

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey Andrea,

When you say "impossible to join a group", do you mean that it says "Can't connect to Xbox Live party" or something similar to that?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

And me and my friend do a group 2 weeks ago and it runs without problems

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The family control is off

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Have him check his settings on the console.  Perhaps he has the option to chat online blocked.

On the console, go to Settings>Privacy or Settings>Family to check both of them.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.