Green Load Screen

My xbox is stuck at the green load screen.  I left it on all night and it was stuck there in the morning.  Anyone else having this issue?? Is it fixable??

 

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Last updated July 4, 2018 Views 102 Applies to:

Day One Edition?

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try to press and hold the power button for 5 SEC.  then unplug from wall and press power button again - while it is unplugged.  Last plug back into wall and turn console back on and let it set for 30 min, , see if any change

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I tried it didn't work and said screw it. I returned it to best buy and got a ps4. Microsoft sucks balls and i am threw with them

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will good for you. hope u didn't get a ps4 with blue light..

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No ps4 worked no problem. Done with xbox and microsoft. The japanese actually know what theyre doin. Brack friday bunduru

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except both consoles are made in China.  Most likely at the same factory.  I do hope that you enjoy your PS4 though.

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X Spraggabenz X,

 Sorry to hear you are having an issue. If you have the "Green Screen of Death" for more than 10 minutes, official Microsoft Support has stated you need to call official Phone Support and make sure you begin your conversation with them by stating that your Xbox One has been sitting at a green screen for MORE than 10 minutes. From a few users that have called, I have been informed they are receiving a firmware update and "flashing" the Xbox One and this has fixed the problem.

If you live in the United States, Canada, or Puerto Rico you can call Toll free: (800) 4MY-XBOX or (800) 469-9269 or Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102. They are open from 9 am to 1 am Eastern Time or 6 am to 10 pm Pacific Time. Alternatively, you can use the http://support.xbox.com/ and select the on-screen prompts to find out the International number for your region. Hope this helps!

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@Thee elf, he already returned it lol. This info might have helped him 2 days ago lol

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