Green light wont turn on

The green light on the xbox wont come on although the xbox still loads up, the controller lights up but goes off after a minute as it cannot connect to the console can anyone tell me whats wrong with it?

Thank you 

 

Question Info


Last updated July 4, 2018 Views 14 Applies to:

Have you synced the controller to the Xbox 360 system? Turn on the Xbox 360 system and controller, on top of the controller there should be a small button, hold that button. On the White Xbox 360 or Black Xbox 360 elite, there should be a button too, press it and your controller should sync up with the Xbox, the controller will confirm this by flashing.

On the Xbox 360 slim, the button is located inside the USB bay.

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Like sM4llziE Said , have you tried syncing your controller to your xbox 360 ? . if not try these steps in order to do that, if that doesn't help try changing the batteries or charging it if you have the play & charge kit. if that doesn't work either it try connecting other controllers if possible. if other controller's work then you have a defective controller and you should contact 1800-4MY-XBOX for a replacement request. and also just a note all accessories that come with your xbox 360 have a 90 day warranty.

support.xbox.com/.../connecting-game-controllers

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