My Brother, brought a Gold Xbox Live Redeem Code from Game or Gamestaion in January. We tried several times in Febuary to join Xbox Live Gold and he was very upset as he had no idea where to go or who to talk to, to resolve this. The package was £39.99 and it came with 800 Gamer Points, not sure how much of this is relevant but im just saying what i can remember. He already has Xbox Live Silver and has never had a problem with this before and has happily used Redeem Codes. I used the code today for my account and it worked straight away so the problem is with his Xbox and not the Code. How do we resolve this matter so he can keep his current account with xbox, go online, use Gold and the Marketplace.
X Yazz X